Moldy and discolored meals! Horrible customer service- get ready to be insulted.
I ordered from them quite a bit- food is supposed to last a week and mine didn’t last more than a few days the last time I ordered from them. Their customer service ignored me after the initial email, chats then basically told me it must be my fridge (that is less than a year old..) and totally disregarded all the pics I took and said there’s no way my images are valid cause they have health inspectors and their food is cook fresh. I’m not doubting that, but obviously something went wrong.. again, I sent in pictures!
YOU SHOULD BE ASHAMED ICON MEALS for promoting "Healthy" Protein Treats, what's so "Healthy" about SUGARS when ICON MEALS has CONSUMERS FOOLED by your PROTEIN POPCORN LINE! I guess this is why you wrote the ingredients around the circle SO SMALL so consumers CAN NOT see all THE SUGARS & HIGH FRUCTOSE CORN SYRUP you use in your product line! CONSUMERS DON'T BE FOOLED BY THIS COMPANY READ READ READ THEIR LABELS PURE SUGAR and the MOST UNHEALTHIEST POPCORN EVER! ***NO LIE CHECK OUT THEIR WEBSITE TO SEE FOR YOURSELF***
Perfect for bringing meals to work. Like picking them up at the gym (LA Fitness/Lovers Ln). I'm a 2 a day person!
Very impressed! I just finished my first week of meals and won't hesitate to order again. Well balanced & complete, great tasting meals. Customer service responded fast with any issue or question I had. My girlfriend ordered just minutes after I and FedEx delivered my meal as ICON had requested but hers was delayed for whatever reason (I always have problems with FedEx, so I wish ICON would use UPS but thats minor in the scheme of things), but a quick notification to ICON and a new package was overnighted to my girlfriend. We ended up receiving both, but, of course, the ice had already melted in the original package. Best quality for the price!
I was told my complaint was escalated and guess what? No call or email back.
By the way, I’m pregnant, had I ate the food and became sick I’m sure they would have paid more attention and not blaimed my fridge.
I love the food here! I just had surf and turf for lunch. I'm so happy my trainer told me about this place. The prices are great too! The protien cheesecake! (only once and a while though
Icon Meals is a US Meal Delivery based in Frisco, Texas. Icon Meals is located at 4681 Ohio Dr #108, Frisco, TX 75035, USA.
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