someone NEEDS to fire that front desk lady. SO Rude and doesn't know how to treat someone who is injured. If someone walks in with a broken hand, you're really gonna sit back and complain about the paperwork you're making them do?
The doctor was just okay. A six or so minutes visit after the hour and a half in the waiting room and half our wait in the room itself. Oh yeah, it took THAT long on the day I was the only patient in there too.
The staff were pleasant and greeted me as I walked through the door. However, I had to wait 40 minutes to be seen. Once I was caked back it didn’t take long to get through the appointment.
These people have zero compassion for patients.
Went for pre employment DOT physical. Busy Saturday morning yet the staff was very courteous and helpful. I had issues with the tablet and the front desk assistant was very patient and helped me get it right. The nurse was friendly and the doctor gentle and patient with me answered all my questions let me get comfortable before retrying my BP.
Concentra Frisco has a great staff. They got me in and out in no time!
She also just made decisions for us when scheduling the follow up exam... Resulting in literally the busiest time slot. Yes, nearly 2 hours for a follow up because over 30 patients were scheduled to see one doctor at the same time.
My visit to the Frisco Concentra office was pleasing, professional, and productive. The staff was personable, proficient, thoughtful, and genuine. This was a very pleasant contrast to the abuse that i had endured the day before at the Garland location. If i there had been more time between my Garland and Frisco visits, it might have been a five star visit. Go to Frisco first!!!!!
Save your time, your money, and your sanity.
AVOID!!
Oh and all the paperwork you fill out ? Prepare to verbally just repeat all the answers to a nurse later on... Sometimes you answer the same questions 3 or four times. Why? Because these people suck.
AVOID THIS PLACE AT ALL COSTS!!!!!!!!!!
Concentra Urgent Care is a US Physiotherapist based in Frisco, Texas. Concentra Urgent Care is located at 8756 Teel Pkwy Suite 350, Frisco, TX 75034, USA.
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