Most custom furniture that you can make.
I have lived in the DFW area for 32 years. 22 years in Southlake and 10 years in Frisco. I will be replacing my dinning room table and chairs for my 50 weeding anniversary gift and spent 8 hours of my day today visiting 5 different furniture showrooms to research a specific need I have with the size of the table so it will accommodate 10 chairs. I meet many helpful and polite people. At Ethan Allen's in Frisco, my experiment started out just like the previous 4 stores. l was greeted by the friendly and helpful receptionist. She called a designer to come to the front desk so she could answer my questions. While talking with the designer, another employee walked up and joined the very friendly conversation I was having with the designer. She pretty much told me I didn't know what I was talking about and was so rude I just wanted out of the store. In my 32 years in this area I have never been treated so rudely guess I wasn't carrying an expensive designer purse so I was fair game
Stopped in to buy a couch, but apparently we weren't worth waiting on...barely got a hello from the woman at the front desk and never acknowledged by any sales persons....As we were walking out a woman said "can I answer any questions for you??...REALLY....I had already passed her twice and she never said a word to me...so we ended up buying a $4,000 couch from Havertys + tables, etc. I wondered why there are hardly any cars in their lot...now I know...
Not a fan. Called ahead to ask if they had a certain chandelier in stock to purchase off the floor. After confirming, I drove all the way out there only to be told they had the small size not the large I called about and specifically asked for. Told me I could order it and it would take 6-8 weeks to deliver. I left and will never return.
I have been shopping at Frisco Ethan for at least 6 years, possibly longer. My designer is Kim W. and she has done an amazing job on my home. The staff is always friendly and helpful. This is the third EA I have shopped at over the years, and it will be the store I return to even though I will be moving out of the area to the South Lake area.
Ethan Allen is a US Furniture Store based in Frisco, Texas. Ethan Allen is located at 2100 Parkwood Blvd, Frisco, TX 75034, USA.
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