Is it worth it to deal with these tactics and be concerned about the work they offer as well? Is it more beneficial to go to the dealership, deal with less of these tactics, and have full faith and confidence in the work being done? You be the judge. I personally feel scammed already, and I haven't even received my vehicle back. You can guarantee when I do though, I'll be taking it up to the dealership to make sure the service I just purchased from here was authentic, and properly done.
Be EXTREMELY cautious, and well educated about your vehicle before purchasing, and even receiving a quote for services here. I spoke with an individual on the phone 4-5 days before scheduling an appointment to determine pricing. One of the services I was quoted over the phone was $99 dollars. When arriving to my appointment, the guy behind the counter informed me the price was $180, nearly double what I was quoted before arriving to the appointment. To put this in perspective, the dealership quoted me for THREE services, including this wildly misquoted service, @ $225. If I had not confirmed pricing, it would've been more expensive to bring my vehicle here than the dealership. Even after correcting their mistake, and speaking out against the extremely overpriced service, I'm paying approximately $20 less than the dealership.
Great fun when your battery dies. I thought about going to a much larger center for a new one but chose Driver's Edge based on previous good service. They had one in stock, installed it promptly and I was on my way.
Unprofessional. Lied to me. Crooked.
This place seems to try to prey on the less knowledgeable in hopes to get them to pay. Crooked is the word that comes to mind.
Easy guys to work with. They are fun and down to earth. A pleasure to do business with.
Worst customer service ever! That includes the manager which was a big shock to me. I tried to use the attached coupon for a $24.95 oil change They say they can't honor it because it depends on the location. It does not state that anywhere in the fine print. They say they will bring that up to corporate. I go ahead and get the oil changed anyway since I'm already there. When I go to pay the worker says it will be $70! He decided he better give me a $70 oil change since I was trying to save money. How that makes sense I have no idea. Not even a simple "sorry" we charged you $70 without asking. Horrible service + dishonest employees= never again. Don't come here.
Wish I could put 0 Stars.
I went to get an inspection and an oil change. Charged 20 dollars more than quoted and got a call halfway through telling me I should get a tune up and alignment which I didn’t need because I just had them so I told them no. Then get another call telling me that their machine won’t hook up to the OBD and that it would cost 89.99 an hour for a tech to look into it (something smelled fishy that they knew exactly how long it would take to figure it out) I have decent car knowledge so I asked if they checked the correct fuse and they told me they did and the obd still didn’t work. I said I would try my luck somewhere else. Got to my truck, tested the fuse and it was blown so I went to Kwik Kar down the street on Legacy and they changed the fuse and did the inspection in an hour with no problems and much more fairly priced. Wish I had gone to Kwik Kar first.
Driver S Edge Auto Repair is a US Car Repair based in Frisco, Texas. Driver S Edge Auto Repair is located at 5591 Lebanon Rd, Frisco, TX 75034, USA.
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